Privacy Policy

This Privacy Policy explains what personal information Complex To Easy ("we", "us", "our") collects through the website at complextoeasy.com, how we use it, and the choices you have. By using our website, tools, or services, you agree to the practices described here.

1. Information We Collect

We collect information you choose to provide, plus limited technical data needed to operate, protect, and understand how the website is used.

• Contact form: your name, email address, subject, and message when you contact us.
• Newsletter: your email address when you subscribe. We use a double opt-in and you can unsubscribe at any time with one click.
• Admin section: if you are an administrator, your account email and sign-in details.
• Visitor log: when you load a page, we record the page path, timestamp, referring page, browser user agent, full IP address, and a random visitor ID stored in your browser. If you are signed in as an administrator, we also record your account email. We use the IP address to look up an approximate city, region, country, network, and time zone.

We do not collect payment card details. Payments for products or consulting engagements are handled through external payment providers who have their own privacy policies.

2. How We Use Your Information

• To respond to your inquiries and support requests.
• To send you product updates and helpful content if you subscribed to the newsletter.
• To improve our website, tools, and services.
• To prevent abuse, diagnose errors, and keep the site operational and secure.
• To understand aggregate visitor traffic, popular pages, and approximate regions.

3. Cookies & Advertising

Our website uses cookies, local storage, and similar technologies. Some are strictly necessary (such as remembering your theme preference or keeping you signed in to the admin area). Others help us understand how visitors use the site. Our visitor log stores a random visitor ID in your browser's local storage so repeat page views can be grouped without using your name, plus a short-lived session ID that expires after 30 minutes of inactivity. If you opt in to browser alerts, we also remember that preference locally and use your browser's notification permission to tell you about new blogs and products. You can turn alerts off at any time. You can clear these values through your browser settings.

We serve advertising through Google AdSense, which may use cookies (including the DoubleClick cookie) to serve ads based on your prior visits to this website. Google and its partners use advertising cookies to show you relevant ads across the web. You can opt out of personalised advertising by visiting Google Ads Settings.

We use Vercel Analytics and Vercel Speed Insights, which collect aggregated, anonymous performance data (such as page load times and approximate region) that does not identify you personally.

For the visitor log, we send the visiting IP address to ipinfo.io to resolve approximate location and network information. ipinfo.io processes the address under its own privacy policy. We do not use this data for advertising.

4. Sharing Your Data

We do not sell your personal information. We share data only with service providers that help us operate the website, such as our hosting provider (Vercel), our API host, our geolocation provider (ipinfo.io), and advertising providers (Google AdSense). These providers process data under their own privacy policies and our instructions.

5. Retention & Security

We keep contact messages and newsletter subscriptions only as long as needed for the purpose for which they were provided, after which they are deleted. Visitor log entries, including full IP addresses, are deleted automatically after 90 days. We use industry-standard measures, including HTTPS encryption, to protect data in transit and restrict access to our systems. No method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

Where required by law, we process visitor log data on the basis of our legitimate interests in keeping the website secure, preventing abuse, and understanding aggregate usage. You may object to this processing using the contact details below.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, to object to or restrict certain processing, and to withdraw consent at any time. To exercise any of these rights, contact us using the details below and we will respond within a reasonable time.

7. Contact Us

Questions about this Privacy Policy can be sent through our contact page.